Patch Manager

Patch Manager - Northern Ireland Housing Executive (Newtownabbey)

Employer: Northern Ireland Housing Executive
Location: Newtownabbey 1 (South Antrim Area Team)
Hours: 37 hours per week (Monday-Friday, 9am-5pm)
Pay Rate: £16.90 per hour
Duration: 26th October 2026 - 25th January 2027
Grade: B5 (SCP 20)

Overview

Staffline is recruiting on behalf of the Northern Ireland Housing Executive for a Patch Manager to join the South Antrim Area Team, based in Newtownabbey.

This is a temporary opportunity to provide cover for a period of sickness absence. The successful candidate will support the delivery of an effective housing management service, working across a range of responsibilities to support tenants and maintain safe, sustainable communities.

Key Duties:

• Estate management and addressing issues within designated housing areas.

• Supporting housing and homelessness services.

• Promoting tenancy sustainment and providing support to tenants.

• Income collection and assisting with rent arrears management.

• General tenancy management and dealing with tenancy-related issues.

• Identifying tenants who may require additional support.

• Making appropriate referrals to relevant support services.

• Working with internal teams and external agencies to ensure effective service delivery.

Essential Criteria:

• Less than one year's relevant experience required.

• Basic IT proficiency.

• Ability to communicate effectively with tenants and colleagues.

• Good organisational and administrative skills.

• Ability to work independently and as part of a team.

• A professional and customer-focused approach.

Additional Requirements:

• Qualifications and experience as outlined in the job description.

• Basic Access NI check required.

Working Conditions & Benefits

• 37 hours per week, Monday to Friday, 9am-5pm.

• 23 days annual leave plus 12 public holidays.

• Minimum 20-minute break, which can be taken flexibly between 12pm and 2pm.

• Office-based role.

Apply Now

If you are interested in this opportunity and meet the above criteria, please upload your CV to the link or contact [email protected].

To be shortlisted for this role, all applicants MUST meet the essential criteria. Please note that this is a temporary position covering sickness absence. The role may be filled quickly, but your CV will be kept on file for future similar opportunities. As there are so many applications, unsuccessful candidates may not be contacted.

Successful candidates may need to apply for an Access NI Certificate with Staffline, regardless of whether they already hold a valid certificate. The cost will be between £16-£32, depending on the clearance level.