Trust home care Admin Assistant

Trust Home Care Administrative Assistant

Armagh

Temporary

Mon - Fri 9am-5pm, with 7am-3pm shift on rotational basis

The Role: The post holder will provide administrative support to the Trust Home Care team. They will maintain and update all records held within the Trust Home Care team to support the rostering of Home Care Assistants. This will involve extensive use of the telephone to contact staff to assist with ensuring that work rosters are covered. They will also be in contact with clients and carers to keep them informed of changes to the rota or to deal with appropriate queries.

Responsibilities:

• Maintain details of Home Care Assistant availability for work and match this against the work required.
• Administration of work rotas for Home Care Assistants including allocation of duties covering annual leave, sick leave, mandatory training and any other changes to the duty rota using Comcare IT software.
• To arrange alternative cover when a Care Assistant is unable to report for duty.
• Work closely with Home Care Supervisors and to advise at earliest opportunity of difficulties in administration of duty rotas.
• Check Home Care Assistant mileage against allocated duties for approval by Home Care Supervisor.
• Responsible for inputting all information relating to payroll and internal/external invoices on a timely basis using Comcare System or agreed manual systems.
• Present appropriate payroll information on a timely basis to ensure payment of all staff.
• Make appointments with Occupational Health when required and requested by Home Care Supervisor and send out appropriate letters.
• Establish and maintain efficient and structured administration support systems.
• Assist in collating statistical information to be provided to various departments - internal and external to the Trust.
• Maintain staff personal files to include all staff details and ensure that a copy of all correspondence relating to the staff member is in their personal file.
• Maintain and monitor stock and stationery and other stock items.
• Input and extract accurate information from various sources e.g. SOSCARE, Access and Excel, to produce reports.
• Provide administrative support as appropriate in the selection and recruitment of staff.
• Participate in the Trust's appraisal and performance review and undertake necessary training to require and update any skills as deemed appropriate to the efficient discharge of duties of the post

Essential Criteria:

• 4 GCSEs at Grades A-C including English Language and Maths or equivalent / higher qualification AND 1 years' experience in a clerical / administrative role OR 2 years' experience in a clerical / administrative role.
• Experience in the use of Microsoft office products including Word and Excel or equivalent.
• Available from 7am - 5pm on a rota basis
• Ability to work as part of a team.
• Ability to use own initiative.
• Good organisational skills with an ability to prioritise own workload to meet deadlines.
• Effective communications skills to meet the needs of the post in full.
• Hold a full current driving license valid for use in the UK and have access to a car on appointment

Hourly rate: £12.75

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