Clinic Adinistrator | Arklow

Clinic Administrator | Arklow

At Staffline Recruitment we are working behalf of our client who are seeking to recruit a Clinic Administrator to take up a permanent position working within a medical clinic located in Arklow, Co Wicklow.

The purpose of this role will be to provide a professional meet and greet service to patients along with administrative support to a team of nurses in a clinical environment. This will include coordinating patient appointments and referrals ensuring a seamless experience for patients and medical staff.

This is an exciting opportunity to join a growing healthcare services organisation that is committed to service excellence, employee development, and patient-centred care.

Key responsibilities will include:

• Monitor and process inbound referrals from GPs and
• Book patient appointments at the appropriate clinic based on location.
• Manage a combination of direct patient communication and an automated scheduling system to ensure timely appointment
• Identify and flag urgent referrals to the relevant clinic staff, ensuring they are prioritized and completed within the designated
• Monitor urgent referral timelines and escalate any delays to nursing staff.
• Maintain accurate records and ensure all referral and appointment data is updated in the
• Communicate effectively with healthcare professionals to support the seamless operation of the
• Ensure compliance with clinical protocols and regulatory requirements related to the scheduling and management of diagnostic services.
• Support continuous improvement initiatives within the service to enhance efficiency and patient

Interested applicants will meet the following requirements:

• Minimum 2 years customer service/office administration experience or a 3rdlevel qualification is necessary
• Excellent interpersonal and communication skills
• Excellent IT Computer literate in Outlook, Word and Excel and Patient Management Systems
• Experience with automated booking systems desirable
• Experience with video conferencing software and maintaining a paperless system
• Proven attention to detail and follow through
• Be able to plan work and prioritise daily tasks
• A Self-starter who demonstrates initiative

If you are looking to join a purpose-driven organisation committed to delivering better outcomes in healthcare, we would love to hear from you.

This is a permanent position that will be based in Arklow, Co. Wicklow , Working Monday to Friday. A salary on the region of €33,000 along with an excellent benefits package will be on offer to the successful candidate.

To be considered, please send an up to date version of your cv for immediate review to Laura Craughwell at Staffline Recruitment via the enclosed link.