Administrator

My Client in Mayo is seeking an Administrator to oversee daily operations within their business.

Key Responsibilities

• Complete check-in and check-out procedures efficiently and accurately, adhering to established standards.

• Anticipate guest needs and provide personalised service to enhance guest satisfaction.

• Respond to guest queries clearly and confidently, and in a timely manner.

• Answer incoming phone calls, transfer calls correctly, or take clear and accurate messages.
• Handle incoming mail, internal deliveries, and courier arrangements.

• Receive and manage daily deliveries related to the front office.

• Complete shift checklists and follow all departmental standard operating procedures (SOPs).

• Process payments, deposits, and guest charges accurately and in line with company procedures.

Requirements

• At least 1 year of experience in hospitality, preferably in a front office or guest-facing role.

• Strong communication, customer service, and organisational skills.

• Legal eligibility to work in Ireland.

For more information, please contact [email protected]