Appointment Maker

Job Title: Appointment Maker

Location: Dublin (Remote)
Employment Type: Part-time, Permanent
Hours: 18 hours per week (flexibility required; may include evenings or weekends)
Salary: €26,000 per annum (pro rata) + performance-related incentives

Why Join Us

We believe in rewarding contribution and supporting flexible working. As part of the Staffline team, you'll benefit from:

• Competitive pro-rata salary
• Performance bonuses for qualified appointments
• Potential commission incentives for deals closed
• Reward & Recognition Scheme
• Private Healthcare
• Life Assurance
• 36 days annual leave including public holidays (pro rata)
• Remote working with flexible hours

About Us

Staffline Recruitment is a trusted partner to businesses and jobseekers across Ireland and Northern Ireland. We deliver tailored workforce and recruitment solutions that support business growth and create meaningful career opportunities.

Job Summary

The Appointment Maker plays a key role in driving business growth by engaging prospective clients, qualifying leads, and scheduling high-quality appointments for the sales team. This role is central to maintaining a strong and consistent pipeline of qualified opportunities.

You will work closely with Sales, Marketing, Operations and Bids teams, as well as Branch Managers and Managing Directors, while retaining the autonomy to manage your own workload effectively. Strong communication skills, organisation, and confidence are essential.

This is an ideal opportunity for someone seeking a flexible, part-time, remote role with clear performance measures and the potential to earn additional incentives.

What You'll Do

Lead Engagement & Outreach

• Make outbound calls and send emails to prospective clients
• Engage leads via CRM systems, social media and other communication platforms

Qualification & Scheduling

• Qualify prospects by understanding their needs, interest and suitability
• Schedule appointments and accurately record details in calendars and CRM systems

Relationship Building & Communication

• Follow structured scripts while maintaining a natural and engaging conversation style
• Handle objections professionally and maintain prospect interest
• Follow up with warm leads, referrals and previous contacts to nurture relationships

Data Management & Reporting

• Maintain accurate and up-to-date lead information in the CRM
• Provide feedback to the sales team on lead quality, trends and recurring queries

Performance & Standards

• Meet or exceed daily and weekly KPIs for calls, conversations and appointments set
• Maintain professionalism and uphold Staffline brand standards in every interaction

What We're Looking For

Essential

• Excellent verbal communication and interpersonal skills
• Confidence engaging new contacts and handling objections
• Strong organisational and time-management skills
• Ability to work independently while following structured processes
• Strong attention to detail and data accuracy
• Proficient IT skills (Microsoft Word, Outlook; CRM familiarity desirable)

Personal Attributes

• Goal-oriented and performance-driven
• Professional phone manner and strong active listening skills
• Persuasive, confident and relationship-focused
• Highly organised with the ability to manage multiple priorities
• Flexible approach to working hours to meet business demand

Circumstances

• Ideally based in or accessible to Swords for the first three months for induction training
• Occasional on-site attendance thereafter may be required

Why Apply

If you're confident, organised, and motivated by performance-based success, this role offers flexibility, autonomy, and the opportunity to contribute directly to business growth within a supportive and professional environment. Staffline is an equal opportunities employer and welcomes applications from people with disabilities.

Closing date: Monday 26th January at 3:00pm

If you're ready to progress your career within account management and recruitment in a central Belfast location, we'd love to hear from you.