Onsite Account Specialist

Location: Naas, Co. Kildare
Hours: 37.5 hours per week (reasonable flexibility required)
Salary: €28,000 basic + OTE bonus of up to €6,000

Benefits

• OTE bonus of up to €6,000
• 36 days annual leave (including Public Holidays)
• Private healthcare
• Life assurance
• Company pension scheme
• Reward & Recognition programme
• Long-term career development within a leading recruitment provider

The Role

An exciting opportunity has arisen for an Onsite Account Specialist to join a busy onsite operation in Naas. This role is ideal for someone who enjoys working in a fast-paced environment, building strong client relationships, and supporting large volumes of temporary workers. Reporting to the Account Manager, you will play a key role in delivering a high-quality onsite recruitment service, ensuring operational efficiency, compliance, and strong client satisfaction.

Key Responsibilities

Recruitment & Workforce Management

• Develop a strong understanding of client roles, culture, and workforce requirements
• Source, interview, and assess candidates across multiple role levels
• Deliver recruitment activity in line with agreed KPIs and resourcing plans
• Complete candidate registration in line with legal and ethical compliance requirements
• Coordinate onboarding, inductions, and client-specific training where required
• Issue assignment briefings, handbooks, and onboarding documentation

Client & Onsite Support

• Support the Account Manager in delivering service excellence against agreed SLAs
• Contribute to manpower planning and service improvement initiatives
• Prepare and provide management information and reports as required
• Manage client feedback and support continuous service improvement
• Issue and act on Client Satisfaction Surveys

Candidate Care & Administration

• Act as a key point of contact for onsite workers
• Resolve candidate queries relating to assignments, pay, and attendance
• Ensure accurate worker records are maintained at all times
• Support weekly payroll clinics and ensure candidates are paid correctly and on time
• Provide guidance on performance, attendance, and general assignment matters

What We're Looking For

• Previous experience in recruitment, onsite operations, HR, or workforce coordination
• Strong organisational skills and attention to detail
• Confident communicator with the ability to build trusted relationships
• Comfortable working to deadlines and managing competing priorities
• Proficient with systems and reporting

Closing date: Tuesday 20th January at 3:00pm

If you're looking to build a career within onsite recruitment and enjoy working closely with clients and candidates, we'd love to hear from you.