Receptionist Administrator

On behalf of our client we are recruiting for a Receptionist / Administrator

Hours of work: Mon- Thur 8.15am-5pm, Frid 8am- 1pm

ROP: £13.33ph - £14.35ph

Location: Ballymena Area

Duration: 7-8 months

Key Tasks:

To act as the first point of contact for visitors and callers to the business to ensure an excellent visitor experience. To undertake a range of other administrative tasks as identified by the Senior Management Team.

Front of House Duties

• Greet and welcome visitors to the Offices between 8.15am and 5pm, informing the relevant member of staff of their arrival.

• To assist in organising hospitality of visitor and internal meetings Telephone/Mail
• Process and deliver internal and external mail daily.
• Operate switchboard from 8.15am - 5pm; receiving and transferring telephone calls, announcing callers, taking brief messages, and passing these on via the email system or connecting callers to staff members personal direct lines.

• Maintain and ensure that the answer message is appropriate
• Review and update on a regular basis the staff contact, and telephone extension lists.

Administration Tasks

• Provide administrative and general support to the business.
• Monitoring and responding to email queries.
• Assist with queries in a professional and efficient manner.
• To complete mail merges to customers and employees as and when required
• To assist sales department with customer service contact via telephone and post
• Use of Internal IT programmes, for example to request purchases orders via Therefore/Sage

Travel

• Assist in organising corporate travel via our online travel booking system
• On receipt of the request, book taxis on behalf of members of staff and visitors
• Process invoices and keep records to ensure costs are allocated to the relevant departments.

General

• Switch on all lights and check cleanliness of the interior of the reception area, making a record of any poor levels of cleanliness or any maintenance issues and take necessary steps/action to remedy by contacting the Facilities Manager
• Ensure that the kitchens are stocked with milk, sugar, tea and coffee and other hospitality items
• Ensure that you treat those with whom they come into contact in a courteous and respectful manner in accordance with the Dignity at Work Procedure

• Wrightbus is committed to equality of opportunity and to selection based on merit. You are required to adhere to and promote the Equal Opportunities Policy throughout the course of your employment.
• You must maintain high standards of personal accountability
• You must follow the training received when using any work items Wrightbus has provided
• You must co-operate with others on health and safety and not interfere with, or misuse, anything provided for their health, safety, or welfare
• You must take care of your own health and safety and that of people who may be affected by what you do (or do not do).