Service Administrator

Staffline Recruitment Ireland is seeking a highly organised and customer-focused Service Administrator to join a well-established machinery company in the Tipperary region.

Organisation:
This locally rooted yet nationally operating organisation has built a trusted reputation in the agricultural and construction machinery sector. With decades of experience, the company prides itself on delivering premium products, expert knowledge, and reliable service. They are known for their strong customer relationships and ongoing investment in innovation, people, and growth.

Responsibilities:
This is a fantastic opportunity for someone who enjoys a fast-paced, hands-on role where no two days are the same. The ideal candidate will be proactive, detail-oriented, and capable of managing multiple priorities while providing exceptional support to the service team and customers. Key responsibilities include:

• Schedule service appointments and coordinate field technician workloads;
• Communicate with customers regarding service status, delays, or updates;
• Process job cards, service reports, and invoices in a timely and accurate manner;
• Order and track parts required for service jobs, ensuring timely availability;
• Maintain accurate service records and documentation using internal systems;
• Liaise between service, sales, and parts departments to ensure seamless work flow;
• Provide administrative support to the Service Manager and technicians;
• Ensure excellent customer service is delivered at all times.

Benefits:

• Competitive salary (DOE);
• Permanent, full-time position;
• Monday - Friday regular working hours;
• Career growth potential;
• Supportive and experienced team environment;
• On-site parking;
• Exposure to a well-respected brand in a dynamic industry.

Criteria:

• Previous experience in a service or administrative role (automotive/machinery sector preferred);
• Strong organisational and communication skills;
• Comfortable working with service software and Microsoft Office;
• Ability to multitask and prioritise in a busy work environment;
• Customer-focused with a friendly, professional approach;
• Knowledge of agricultural or construction machinery is a strong advantage.

Interested?
If you're ready to bring your administrative skills into a dynamic, service-oriented environment, we want to hear from you. Please contact Kimberly de Ruiter on 086 467 2392 or send your CV directly to [email protected]. For any additional questions or similar opportunities, feel free to reach out!