Seasonal Visitor Information Centre Assistant

Seasonal Visitor Information Centre Assistant

Location: Lisburn and Castlereagh City Council - Hillsborough
Job Type: Temporary | Part-time Opportunities Available
Salary: £12.85

Why Join Us?

• Competitive Pay - Earn a great hourly rate while gaining valuable experience.
• Supportive Team - Work with a friendly and professional team that values collaboration.

About the Role

We are recruiting a Seasonal Visitor Information Centre Assistant to join our team at Lisburn and Castlereagh City Council facilities. You will be required to provide a quality and effective customer service including providing a meeting and greeting service at Hillsborough Forest delivering an efficient and comprehensive tourist information service for visitors and local residents, providing information on tours, attractions, places to eat and drink as well as events and festivals taking place in the Lisburn & Castlereagh area.

Key Responsibilities

• Provide an information service on attractions, transport, tours, events, places of interest
  in Lisburn & Castlereagh and Northern Ireland for tourists and Northern Ireland
  residents who are visiting Hillsborough Forest.
• Provide information on the transport network.
• Replenish literature stock levels when needed, making sure the full range is available
  where possible.
• The daily recording and monitoring of all enquiries from whatever source.
• The daily/weekly maintenance of information files and records and organisation of
  literature displays.
• Ensuring the completion of the required amount of Visitor Satisfaction surveys.
• Ensuring stock of up-to-date publicity and promotional material from all relevant sources
  for display in, and distribution from the Hillsborough Forest Visitor Information Trailer.
• Occasional working off-site as required e.g. LCCC events etc.
• To communicate effectively with other LCCC departments to ensure integrated activity
  across the organisation.
• Support the team in the development and maintenance of effective working relationships
  with Lisburn & Castlereagh tourism industry as appropriate.
• The provision of any other form of service with which the post holder may be charged in
  accordance with LCCC tourism department's general activities

How to Apply

If you're looking for a dynamic role with great benefits, we'd love to hear from you!

Don't miss this opportunity to gain valuable experience in a fast-paced environment while making a real impact. Apply now!

**Applicants must be authorised to work in the UK and Ireland. We are unable to sponsor or take over the sponsorship of an employment visa at this time.**