Scheduling Coordinator | Dublin 24

Scheduling Coordinator | Dublin 24 | €40k

Our client is a growing company with offices in Dublin 24. They currently have an opportunity available for a Scheduling Coordinator to join their tea. This role is integral to this business and the successful candidate will contribute hugely to the efficiency of daily operations.

Key responsibilities will include:

• Handling incoming calls and emails, addressing scheduling inquiries professionally and promptly.
• Ensure that all service requests are managed efficiently, with seamless coordination between customers, trade staff, and other internal teams
• Collaborate with key internal stakeholders to ensure alignment in scheduling outcomes.
• Respond swiftly to last-minute changes, using problem-solving and influencing skills to minimise disruption.
• Communicate directly with customers to confirm changes, resolve concerns, and maintain a strong customer service experience.
• Create work orders on internal systems for daily scheduling of planned maintenance and service.
• Schedule project timelines in order to predict the finish date for larger projects.
• Ensure all customers are provided with all information required for each job.
• Ensure all purchasing and invoicing is correctly processed.
• Participate in team meetings and contribute to process improvement initiatives.

Interested applicants will meet the following requirements:

• Minimum 1 year's previous experience within a fast paced scheduling/ planning/ service administration role.
• Previous Scheduling Experience is highly desirable
• Excellent communication skills, customer service skills, and experience working as a company team member.
• Have an eye for detail and organisation.
• Competent with Microsoft applications Word & Excel etc.
• Ability to perform more than one task at a time and solve problems quickly.
• High level of flexibility and dependability.
• Desire to work in a fast-paced business focused on growth and delivering outstanding service.

This permanent position will be office based in Dublin 24 and will pay a salary in the region of €40,000, depending on experience.

If you are a highly organised, detail-oriented professional with a passion for delivering exceptional service, we want to hear from you! To apply, please send an up to date version of your cv for review to Laura Craughwell at Staffline Recruitment via the enclosed link.