Sales & Service Assistant

Are you a customer-focused sales professional with excellent communication skills and a strong service mindset? We are seeking a Sales & Service Assistant to join a busy and well-established hardware and building supplies business. This is a full-time, permanent role based in Newcastle West, Co. Limerick.

Organisation

The organisation is a respected provider of building materials and hardware with a strong reputation for quality, customer service, and reliability. Serving both trade and retail customers, they pride themselves on offering expert advice, competitive products, and an outstanding in-store experience. To support continued growth, they are now looking for a motivated Sales & Service Assistant to join their team.

Responsibilities

The Sales & Service Assistant will provide professional customer service while supporting sales and store operations. Main duties include:
* Delivering excellent service by advising and assisting customers with product requirements;
* Responding to customer queries in-store and over the phone in a timely and professional manner;
* Managing sales transactions (cash, card, credit) securely and accurately;
* Restocking shelves and maintaining product availability across departments;
* Ensuring high standards of store presentation, cleanliness, and product displays;
* Supporting stock control activities, including stock counts and cycle checks;
* Updating product pricing, coding, and labelling as required;
* Working flexibly across different store departments to meet customer needs.

Benefits

• Competitive salary starting from €30,000 - €36,000 per annum + commission (DOE);
• Full-time, permanent role (working hours between 7:30 am - 5:30 pm, Monday-Saturday, flexibility provided);
• Commission and performance-based incentives;
• Staff discounts on a wide range of products;
• Ongoing training and development opportunities;
• Supportive, team-oriented work environment;
• Long-term, stable role within a growing business;
• Opportunities for career progression in retail and trade sales.

Criteria

• Previous experience in retail, trade sales, or customer service;
• Strong communication and interpersonal skills with a customer-first mindset;
• Ability to work on own initiative as well as part of a team;
• Flexible and adaptable approach to working across different departments;
• Good organisational skills and attention to detail.

Interested in this opportunity and meet the criteria?
Please contact Kimberly de Ruiter on 086 467 2393 or send your CV directly to [email protected]. For further details or other questions regarding this role or other opportunities, please feel free to get in touch.