Reception | Dublin City Centre | Hospitality

Receptionist - Front Office Team (Dublin City Centre)

A newly opened hotel in the heart of Dublin City is expanding its Front Office team! We're looking for a welcoming, professional, and service-driven Receptionist to help deliver outstanding guest experiences and warm hospitality from the moment visitors arrive.

This is a fantastic opportunity to join one of the city's newest hospitality teams and help shape a people-first, high-quality culture right at the front desk, where every guest journey begins.

Key Responsibilities:

• Greet and welcome all guests with warmth and professionalism, ensuring a great first impression.

• Manage check-in and check-out procedures efficiently while addressing all guest needs.

• Offer helpful information on hotel services, local attractions, and nearby events.

• Handle incoming calls, emails, and in-person queries with courtesy and efficiency.

• Respond to guest feedback with care, collaborating with management to resolve issues as needed.

• Support room allocations and group bookings in coordination with the Reservations Manager.

• Maintain a clean, organised, and safe front desk area, in line with health and safety standards.

• Carry out administrative duties including billing, cash handling, and credit card transactions, following internal policies.

What We're Looking For:

• Previous experience in a receptionist or front desk role, preferably within a hotel or hospitality environment.

• A friendly, approachable personality with a strong passion for guest service.

• Excellent communication and interpersonal skills.

• High level of organisation and attention to detail.

• Familiarity with booking systems or property management systems (PMS) is an advantage.

• Flexibility to work a variety of shifts, at times including evenings and weekends to cover emergency absences.

Why Choose Staffline?

At Staffline, we understand the challenges of the job search journey and are equipped with the right tools and resources to support your success. As a trusted recruitment agency, we provide a wide range of permanent and temporary employment solutions across diverse industry sectors throughout Northern Ireland and the Republic of Ireland.

To seize this promising opportunity, reach out to Georgina Roome at our Swords branch directly via email at [email protected], or simply click the Apply button and submit your up-to-date CV!