Loading Bay Manager

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LOADING BAY MANAGER

This is a permanent, full-time position - 39 hours per week.

The Loading Bay Manager is responsible for overseeing the receiving, storage of raw materials and the handling and dispatch of high-end hospitality furniture. This role ensures efficient operations within the loading bay and stores, managing dispatches for on-time project delivery. The position requires a hands-on approach to supervising staff, co-ordinating shipments and optimising workflows to meet business needs in

the hospitality industry.

Duties & Responsibilities:

• Manage the loading of furniture efficiently to ensure items remain undamaged.
• Inspect furniture for damages or defects before loading.
• Address discrepancies in materials delivery and liaise with admin and suppliers for replacements.
• Maintain a well-organised schedule to avoid delays in the loading bay.
• Ensure proper handling of fragile and heavy items using appropriate equipment if necessary.
• Work with production team to plan deliveries, according to site readiness and deadline requirements.
• Lead a team of loading bay operatives to ensure timely order fulfilment.
• Assign tasks and monitor team performance.
• Co-ordinate inbound and outbound deliveries with delivery drivers and production team.
• Conduct risk assessments and maintain compliance with local regulations
• Conduct stock takes, ensuring accurate inventory levels and working with the procurement team to address stock discrepancies and replacements.
• Maintain records of furniture movement within factory and stores.
• Ensure the cleanliness and organisation of the loading bay area.
• Oversee the maintenance of loading bay equipment and report any faults.

Additional Responsibilities may include:

• Travel to client sites to assist in furniture installations and/or inspections
• Assisting with furniture assembly and minor repairs before dispatch.
• Supporting showroom/sales team with stock for client visits.
• Working overtime to meet project deadlines.

Skills & Qualifications:

• Previous experience in warehouse/loading bay management, preferably in furniture handling.
• Ability to work in a fast-paced environment with strict deadlines and exposure to loading docks, transport vehicles and heavy equipment.
• Attention to detail is a must.
• Physical requirement - requires liaising, moving and handling large furniture pieces.
• Strong leadership and team management skills.
• Ability to operate or oversee warehouse machinery.
• Excellent organisational and problem-solving skills.
• Strong communication skills to liaise with department teams and management.
• Manual Handling certified (bonus but not necessary).
• Forklift licence (bonus but not necessary).
• Lorry licence (bonus but not necessary).

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