HR/OD Assistant, Belfast

Belfast Health and Social Care Trust

Temporary (Ongoing)

Human Resources and Personnel

Belfast, County Antrim

Up to £12.31 per hour

Startdate: ASAP

Ref: SW29007-25_1753796719

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Job description

My client a leading public sector organisation based in Belfast are currently seeking a Full-Time HR/OD Assistant.

Hours: The hours of work will be 37.5 hours per week. The working hours would be Monday - Friday 9am to 5pm

Pay: £12.31 per hour

KEY DUTIES / RESPONSIBILITIES

HR/OD Helpdesk Responsibilities

1.1 To log details of all queries (via phone calls/emails) to the HR/OD Helpdesk in accordance with agreed procedure.

1.2 To action all queries to the HR/OD within agreed Key Performance Indicators (KPI's), responding to, signposting or escalating queries as appropriate and in accordance with agreed procedure.

1.3 To communicate with all users of the HR/OD Helpdesk in a courteous and effective manner.

Specific Functional Responsibilities

2.1 To provide advice to Managers and staff on a range of routine HR&OD issues in accordance with HR&OD policy, procedure and protocol.

2.2 To deliver all functional administrative processes in a timely, accurate and consistent manner within agreed KPI's and in accordance with HR&OD policy, procedure and protocol and relevant legislation.

2.3 To prepare and issue template correspondence to a high quality standard.

2.4 To create, maintain and update electronic/manual workforce files, ensuring the safe storage, retrieval and disposal of information in accordance with agreed procedure.

2.5 To organise HR&OD-related hearings/meetings, including preparing associated paperwork/correspondence to a high quality standard.

2.6 To undertake timely and accurate data input and processing activity on the Human Resources, Payroll, Travel & Subsistence (HRPTS) System and other relevant HR&OD information systems.

2.7 To provide administrative support to HR&OD meetings/committees as required, including taking minutes.

2.8 To assist in the collation and presentation of HR&OD data as required.

2.9 To ensure that adequate levels of stationery supplies are maintained in accordance with the needs of the function/Department and order replacement stock as necessary.

General HR&OD Directorate Responsibilities

3.1 To adhere to HR&OD procedures and protocols and work to agreed timescales and quality standards.

3.2 To participate in regular Directorate meetings.

3.3 To assist in identifying areas for modernisation and continuous improvement in service delivery.

3.4 To provide administrative cover across the Directorate as and when required.

4.0 Communication & Collaborative Working

4.1 To develop and maintain constructive and positive working relationships with internal and external stakeholders.

4.2 To contribute to the delivery of a proactive, responsive and professional HR service at all times, ensuring that the Trust values are at the core of all interactions with stakeholders.

Essential Criteria

Qualifications/ Registration	Have 5 GCSE's (Grade A-C) to include English Language or equivalent qualification plus 1 year's administrative / customer service experience at Band 2 or equivalent; OR NVQ level 2 in Administration / Customer Service plus GCSE Grade A-C English Language or equivalent qualification plus 1 year's administrative / customer service experience at Band 2 or equivalent; OR GCSE Grade A-C or equivalent qualification plus 2 years' administrative/customer service experience at Band 2 or equivalent.
Experience	6 months' experience in the use of Microsoft Office, including Microsoft Word, Excel, Powerpoint & Outlook.
SECTION 2: The following are ESSENTIAL criteria which will be measured during the interview/ selection stage:
Skills/Abilities	Demonstrate excellent communication and interpersonal skills in order to establish positive working relationships with internal and external stakeholders.
Skills/Abilities	Demonstrate excellent organisational skills, with the ability to work to tight timescales within limited resources.
Experience	Demonstrate experience of maintaining digital information systems.
Skills/Abilities	Demonstrate ability to work on own initiative and as a member of a team.
Knowledge	Demonstrate knowledge of the role of a Human Resources function.

Desireable Criteria

1 year's experience working in a Human Resources function.

If you are interested and available for this position, please upload your CV to the link or contact Stephanie Wilson at [email protected]

To be shortlisted for this role all applicants MUST meet the essential criteria. Please note that these roles may be filled quickly but your CV will be kept on file for future similar roles. As there are so many applications, unsuccessful candidates may not be contacted.

Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate. It will be a cost of between £16-£32 depending on clearance level.