Deputy Payroll Service Delivery Manager, Belfast

My client a leading public sector organisation based in Belfast is currently seeking a Full-TimeDeputy Payroll Service Delivery Manager.

Hours: 37.5 hours, Monday - Friday, 9am - 5pm

Pay: £19.10 per hour

JOB SUMMARY

The Payroll Services Centre (PSC) provides a range of payroll, pension and travel functions across the Health and Social Care organisations on behalf of the Business Services Organisation.

The post holder will assist the Payroll Services Delivery Manager (SDM) in all aspects of the payroll function within the PSC in line with Service Level Agreement (SLA) requirements. They will deputise for the Payroll SDM where necessary to lead and manage payroll teams in the provision of a professional, efficient and high-quality service within defined processing timescales and targets.

The postholder will deliver payroll activities in line with all legislative and statutory requirements ensuring strong governance mechanisms are in place.

The postholder will ensure all payroll processes are accurate, timely, and meet data integrity and audit requirements.

The postholder will be required to provide training and support to Payroll Team Leaders and payroll staff across the centre and specifically those under their management. The postholder will be required to contribute to a process of continuous improvement, including a number of initiatives aimed at improving general payroll processes across the HSC.

KEY DUTIES / RESPONSIBILITIES

OPERATIONAL DELIVERY

• Act as a Senior point of contact within PSC for HSCNI colleagues, ensuring appropriate delegation of issues to Payroll Team Leaders and Payroll Officers.

• Lead team in the analysis, investigation and resolution of complaints responding in a timely manner ensuring that lessons learned are formally documented and used to inform process review as well as staff training and development.

• Represent PSC at meetings/Court Hearings, providing specialised knowledge around Payroll.

• Asisst with preparing returns and reports as required by legislation and policy, for example Freedom of Information, Assembly Questions and year end reporting.

• Support the SDM in the development and implementation of relevant systems changes within PSC. Completing user acceptance testing as required

• Contribute to recruitment and selection of staff as necessary.

• Ensure that all audit recommendations are successfully managed and that all risks are identified and mitigated appropriately

• To take responsibility for his/her own performance and take action to address identified personal development areas.

• Monitor and review staffing levels to ensure adequate provision of service.

• Delegate appropriate responsibility and authority to the level of staff within his/her control consistent with effective decision making whilst retaining responsibility and accountability for results.

• Take such action as may be necessary in disciplinary matters in accordance with procedures laid down by the BSO.

HUMAN RESOURCE MANAGEMENT RESPONSIBILITIES

The Organisation supports and promotes a culture of collective leadership where those who have responsibility for managing other staff:

• Establish and promote a supportive, fair and open culture that encourages and enables all parts of the team to have clearly aligned goals and objectives, to meet the required performance standards and to achieve continuous improvement in the services they deliver.
• Ensure access to skills and personal development through appropriate training and support.

• Promote a culture of openness and honesty to enable shared learning.

• Encourage and empower others in their team to achieve their goals and reach their full potential through regular supportive conversation and shared decision making.

• Adhere to and promote Organisational policy and procedure in all staffing matters, participating as appropriate in a way which underpins The Organisation's values.

The following are ESSENTIAL criteria which will be measured during the interview/ selection stage:

1. Experience of /leading a team to deliver results within a target driven environment, planning workloads, defining objectives, achieving deadlines and implementing action plans etc.

2. Worked with a diverse range of stakeholders, both internal and external to the organisation, to achieve successful outcomes.

3. Have effectively identified solutions to problems, agreed approach and implemented it effectively.

4. Strong planning and organisational skills with an ability to prioritise workload to enable team to meet deadlines and respond to changing demands.

5. Proven ability to manipulate and analyse complex/sensitive system data and communicate subsequent evaluation.

6. Evidence of supporting changes to processes and system to ensure compliance with statutory and legal requirements of payroll

Knowledge: Have an excellent understanding & knowledge of Payroll/Finance, including HMRC regulations and employment legislation as it relates to the execution of an accurate and efficient payroll.

To be shortlisted for this role all applicants MUST meet the essential criteria. Please note that these roles may be filled quickly but your CV will be kept on file for future similar roles. As there are so many applications, unsuccessful candidates may not be contacted.

Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate. It will be a cost of between £16-£32 depending on clearance level.