Customer Support

CUSTOMER SUPPORT | DUBLIN NORTH | PERMANENT |

Are you looking to progress your career in the world of customer support? If so, this is the great opportunity you have been searching for……

Our client is searching for a Customer Support Coordinator to join their team on a permanent basis. Please note that this role is fully office based, 11am - 7pm Monday to Friday with 1 in 3 weekends 8am - 4pm. Days off in lieu given for weekend. Parking is on-site and has access to public transport.

THE ROLE |

The new team member will report to the Manager and work alongside various teams within the business providing support to customers via email and phone, providing excellent customer service.

RESPONSIBILITIES|

• Providing day-to-day office support
• Assisting customer queries via calls and emails
• Coordinate bookings with customers assisting with amendments
• Updating systems and compiling records
• Generating invoices based on completed works

REQUIREMENTS |

• Previous experience in a reception or customer support role
• Previous experience with office administration duties
• Experience of customer coordination/booking desirable
• Proficient in MS Office including Outlook
• Excellent customer service skills via calls

This is an excellent career opportunity for someone who is looking to take their customer service skills to the next level.

WHAT NEXT? |

If you're seeking an exciting new opportunity to join a fantastic team and gain experience for continued career growth, send your CV to Lisa in the Dublin Branch for immediate consideration.