Customer Services Advisor

Staffline Recruitment are working in partnership with their client based in Kells recruiting for a Customer Service Advisor to join their well established team.

This role would be suited to candidates who have a strong administrative background and excellent customer service skills.

Hours of Work: Monday to Thursday 8.30am - 5.30pm and Friday 8.30am - 1pm

Rate of Pay: £13.00 per hour

Key Responsibilities:

• Dealing with various customer enquiries via email/ telephone in a courteous manner.
• Inputting customer orders on bespoke system
• Manage and organise product collections/ deliveries
• Producing weekly / monthly customers reports as per agreement
• General office administrative duties.
• Sampling to customers where required.

Essential Criteria:

• A minimum of 4 GCSEs to include Maths and English at grade C or above or equivalent - proof of which must be provided
• At least 6 months experiences in a fast paced office environment
• Must be working knowledge of Microsoft Office packages
• A good telephone manner & strong communication skills are required as client liaison is critical to this role.
• Must be able to deal with incoming calls regarding customer orders and queries
• Ability to multitask and work to designated time frames
• Must be able to work independently as well as part of a team

If you would like to discuss this role further please contact Grace @ Staffline Recruitment on 028 2564 2699 or email [email protected]