Band 4 OD Administration Support Officer

Staffline has been appointed as HSCNI's number 1 recruitment provider for Admin and Clerical roles throughout the province.

Band 4 Organisation Development Administration Support Officer required on a temporary basis based in Antrim

Role: Band 4 Organisation Development Administration Support Officer

Rate of Pay: £13.57

Location: Antrim

Hours: 37.5 hours

Duration: March 2026

KEY DUTIES / RESPONSIBILITIES

The post-holder will support the Leaning and Development (L&D) Systems Manager in the learning and development and organisational development (OD) remit for the Trust, with a focus on encompass-related support (onboarding and training).

The post-holder will provide systems support and administration across a range of learning and development and OD activities, focussing on encompass-related support (onboarding and training). He/she will be allocated a range of duties as outlined in the main responsibilities in relation to these activities.

The post-holder will be required to exercise initiative, liaise with managers and staff as necessary.

Systems Support

• Assist the L&D Systems Manager in maintaining and managing relevant databases and information systems including HRPTS and Learning Management System (LMS) as they relate to encompass.
• Carry out data entry, quality and maintenance activity associated with encompass onboarding and training.
• Manage and co-ordinate training administration as required and providing information, statistics and compliance reports as required.
• Monitor data quality, identify and address issues as they arise. Conduct regular data cleansing.
• Support the L&D Systems Manager in monitoring all aspects of learning and development systems security and data integrity and report any matters of concern, as outlined in the Trust's IT Security Policy.
• Support the L&D Systems Manager in managing systems-related documentation as required.
• Support the L&D Systems Manager in query management activity relating to LMS, encompass (onboarding and training) and general L&D/OD support.
• Assist in the effective implementation of digital learning including LMS account creation, administering usernames and passwords, producing basic training materials and offering support to end users.
• Contribute to the development and maintenance of the Trust's intranet site as it relates to HR and L&D/OD.

Learning and Development / Organisational Development (OD)

• Providing operational support to the OD Team.
• Deputise for the L&D Systems Manager in ensuring that adequate administrative and clerical support is provided to the OD Team at all times.
• Produce and analyse statistical information for presentation to key stakeholders.
• Processing orders through the FPL system.
• Assisting the OD Team with the organisation and co-ordination of relevant events

Essential Criteria:

• (HNC/HND or equivalent / higher qualification in an ICT or administrative related field plus 1 years' experience in an ICT or administrative/clerical role

OR

• 4 GCSEs at Grades A-C including English or English Language (excluding English Literature) and Maths or equivalent / higher qualification plus 2 years' experience in an ICT or administrative /clerical role

OR

• 3 years' experience in an ICT or administrative/clerical role AND Advanced experience in the use of Microsoft office including Word, Excel and PowerPoint

To be shortlisted for this role all applicants MUST meet the essential criteria. If you are interested please upload your CV to the link provided, and Christine Thompson will be in contact to confirm if you have been shortlisted.

Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate.