Band 3 Admin Support Officer

Staffline are recruiting on behalf of NHSCT for a Band 3 Admin Support Officer required on a temporary basis based in Magherafelt.

Role: Band 3 Admin Support Officer

Rate of Pay: £12.31

Location: Magherafelt

Hours: 37.5hrs

Duration: Temporary ongoing

Main duties/Responsibilities:

• Provide administrative/secretarial support within the department, e.g. audio-typing, photocopying, etc.
• Type reports, memos, letters, forms etc. to a high standard, as required from manuscript, audio and notes using a word processing system or through digital dictation.
• In addition as a member of a secretarial/clerical team, the post-holder will be required to provide clerical support to other members of staff within the department.
• Prioritising and carrying out word-processing duties to a high standard.
• Arrange and provide administrative support at meetings including minute taking and issuing of relevant documentation (at base or other locations as required).
• Open, sort and distribute all mail to the department and prepare out-going mail as required.
• Take appropriate action in relation to mail, telephone and other enquiries ensuring effective messaging and 'bring forward' systems are in place and necessary follow up action is taken.
• Liaise with outside agencies and other disciplines, dealing with enquiries as appropriate.
• Input and retrieve appropriate information from computerised system.
• Manage email account which will include the sending and retrieval of emails.
• In agreement with Locality/Departmental Managers, receive and send e-mails on behalf of the Team Leader.
• Maintain and update appropriate records as required, e.g. client and operational filing, absence rates, salaries and mileage, accident reporting and notification of change.
• Routine filing and maintaining an efficient filing system.
• Telephone duties-dealing with departmental queries which will include taking and passing on clear and concise messages and obtaining and passing on information accurately.
• Act as a reference point for all internal and external enquiries relating to the department and ensure necessary communication is maintained with the Director, Senior Managers and other professionals.
• Liaise with complainants on behalf of General Manager, including organisation and minuting of complaint meetings and collating complaint responses for General Manager
• Maintain petty cash within the team if required.
• Cash handling including petty cash and lodgements to the bank.
• Provide cover as required for other clerical staff during periods of absence or excess workload.
• Collecting and collating statistical information as required in line with targets and PFA's.
• Develop, maintain and update spreadsheets and databases using the Microsoft Office suite.
• Participate in training appropriate to the duties of the post.
• Maintaining staff relationships and morale.
• Participating as required in assessment and training of staff.
• Provide administrative cover as required during the absence of other staff or during periods of excess workload.
• Maintain confidentiality within and without the workplace at all times.
• Through his/her own actions ensure adherence to the Principles of Equality and Human Rights legislation.
• Use Trust and Departmental technology in line with the Trust's Information Management and Technology Strategy.
• Undertake any other duties as assigned to ensure the needs of the department are met

Essential Criteria:

4 GCSEs (Grades A*-C) to include English or equivalent

Plus

*1 year's paid clerical experience in an office environment to include the use of the Microsoft Office suite of packages

To be shortlisted for this role all applicants MUST meet the essential criteria. If you are interested please upload your CV to the link provided, and Christine Thompson will be in contact to confirm if you have been shortlisted.

Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate.