Administrative Receptionist

Our client is seeking a professional and friendly Receptionist to join their team. The ideal candidate will serve as the first point of contact for visitors, clients, and staff, ensuring a welcoming, organised, and efficient front desk experience. The Receptionist will manage all incoming calls, emails, and appointments, providing exceptional customer service and supporting the administrative functions of the office.

Key Responsibilities:

• Greet and welcome visitors, clients, and guests with a friendly and professional demeanour.
• Answer, screen, and direct phone calls in a polite and efficient manner.
• Respond to emails and inquiries promptly.
• Manage and schedule appointments and meetings for staff and visitors.
• Maintain an organised reception area and ensure all office supplies are stocked.
• Handle incoming and outgoing mail and packages.
• Provide administrative support, filing, and document preparation.
• Maintain confidentiality of sensitive information and adhere to office protocols.
• Assist in coordinating office events and meetings as needed.
• Perform other administrative duties as assigned.

Qualifications:

• Proven experience as a receptionist or in a customer service role.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and office equipment (e.g., multi-line phones, fax machines).
• Excellent organisational and multitasking abilities.
• Ability to remain professional and calm in a fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Positive attitude and team-oriented mindset.