Account Specialist

Onsite Account Specialist - Cookstown
Salary: £25,000-£26,000 (depending on experience)
Hours: 37.5 hours per week (reasonable flexibility required)
Contract Type: Full-time, Permanent
Location: Cookstown

Benefits: 36 days annual leave (including public holidays), Reward & Recognition Scheme, Private Healthcare, Life Assurance, Pension

Staffline Recruitment Ireland is hiring an Onsite Account Specialist to support a key client partnership based in Cookstown. This is an exciting opportunity for a proactive and people-focused individual to take ownership of onsite recruitment and client service delivery within a fast-paced environment.

Key Responsibilities:

Recruitment Delivery

• Develop a deep understanding of client roles, requirements, and culture
• Source, recruit, and register candidates across a range of job levels
• Conduct interviews and skills assessments aligned with client expectations
• Manage candidate onboarding and compliance, including eligibility to work and relevant legislation
• Organise client-specific training and induction sessions
• Meet recruitment KPIs and contribute to overall resourcing strategy

Client & Candidate Management

• Support the Account Manager to deliver against service level agreements (SLAs)
• Provide regular updates and reports to the client
• Conduct client review meetings and implement continuous improvement plans
• Maintain accurate records and ensure payroll accuracy
• Support temporary workers with performance, absence, and general queries
• Manage candidate satisfaction surveys and take appropriate follow-up action
• Handle employee relations matters, including reviews and investigations where required

Compliance & Reporting

• Ensure full legal and ethical compliance in all operations
• Maintain up-to-date audit records in line with internal and external standards
• Adhere to health and safety policies and client-specific compliance requirements

What We're Looking For:

• Experience in recruitment, account management, or HR support (ideally within a fast-paced environment)
• Strong organisational and communication skills
• Ability to build relationships and resolve issues proactively
• Comfortable working independently and as part of a wider team
• Familiarity with compliance processes and recruitment best practices

Why Work with Staffline?

At Staffline, you'll be part of a team that values innovation, collaboration, and delivering exceptional service to both clients and candidates. We offer ongoing development, a supportive working culture, and the opportunity to make a real impact.

Apply today to take the next step in your recruitment career.