Insurance and Safety Support Officer

Our client a large public sector organisation requires an Insurance and Safety Support Officer to join their team in Antrim.

Role: Insurance and Safety Support Officer

Rate of Pay: £20.96ph

Location: Antrim

Hours: 37 hours

Duration: 1 Months

Main duties/Responsibilities:

As a member of the Risk Management team, the Insurance and Safety Support Officer will support the delivery of the Council's aspirations in relation to the insurance, safety, resilience and risk management services delivered by the team. The post holder will provide a comprehensive support service in the day-to-day handling of insurance provision and claims management.

• Provide a comprehensive support service for all aspects of Insurance, Claims Management and Grey Fleet.
• Monitor and evaluate information, prepare reports on claims, insurance and grey fleet issues capturing trends and escalating any recurring problems to the Head of Resilience & Sustainability (Interim)and relevant line management.
• Processing of insurance claims, developing and maintaining a comprehensive claims management system ensuring that all internal department's action items to close claims.
• Liaise as appropriate with insurers/legal services to facilitate and attend relevant meetings and magistrate court sessions for litigation cases on active claims
• Co-ordinate and attend meetings relating to claims management with Council officers and insurance representatives such as investigators, loss adjustors, engineers etc., taking notes for the case file and co-ordinating and required action.
• Provide, maintain and update paper and electronic information systems including filing, accurate record keeping, and retrieval of information and updating databases, managing all administrative aspects of the claim.
• Deal courteously and effectively with emails, requests for compensation and complaints from members of the public, elected members, stakeholders and external agencies.
• Use all Microsoft packages including word, excel, access, power-point and outlook as well as all relevant internal software packages utilised e.g. finance, room bookings, providing support to the officers in the use of these packages.
• Maintain, Co-ordinate and manage the grey fleet process, escalating issues of concern and providing monthly reports on compliance to Corporate Health and Safety Manager.
• Liaise with solicitors as well as other legal and claims professionals appointed by relevant insurer/broker.
• Create and update relevant procedures where necessary and ensure that an up to date process is available at all times.
• Communicate any improvements identified through the management of claims, agree appropriate action plans with relevant services and Corporate Health and Safety Manager. Relay any reasons for settlement to management and provide reports detailing trends.
• Maintain a working knowledge of appropriate excess limits and exclusions in relation to insurance policies and provide accurate information, advice and guidance as and when required.
• Administer insurance costs for solicitors, loss adjustors and other associated costs. Create Purchase Orders and Non-Orders using financial processes as relevant.
• Along with Corporate Health and Safety Manager meet with Councils insurance broker on a six monthly basis to review insurance cover, on-going and historical claims.
• Provide Support to the Council and its Services in line with the Emergency Response Plan.
• Using trend analysis, draft proposals and assist with the delivery of related campaigns as identified by Corporate Health and Safety Manager.
• Update Health and Safety ICT system, provide statistics and updates to Head of Resilience & Sustainability (Interim)as required.
• Draft relevant communications for approval and dissemination to management teams and staff as required.
• Support the teams achievement of Councils Corporate and Service KPI's aimed at reducing risks to staff, members of the public, contractors and elected members.

Essential Criteria:

• Degree or equivalent in a business related subject.

OR

• Consideration will be given to those with 4 years relevant Administration experience
• Hold or be willing to undertake and successfully be awarded a NEBOSH Certificate in Occupational Safety and Health within 2 years of appointment (Funded Course)
• 2 years' relevant administrative experience to include:

:Administering insurance claims

To be shortlisted for this role all applicants MUST meet the essential criteria. If you are interested please upload your CV to the link provided, and Christine Thompson will contact you if you have been shortlisted. Full Job Description available on request.

Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate.