Shared Services Support officer

Shared Services Support Officer Band 3

Armagh

Temporary

Responsibilities:

• Act as point of contact for all customers and clients ensuring that all queries/ issues are cascaded up to the relevant person, if appropriate.
• Provide high quality administrative support to respective service area ensuring the effective operation of systems and procedures. Input, process, monitor and validate information effectively in a timely manner ensuring accuracy and attention to detail.
• Assist with the analysis and monitoring of information/statistics.
• Collate information and assist with the preparation reports, documents and proposals for senior staff within the service area as well as routine advice, guidance and assistance as required.
• Contribute to the compilation of relevant protocols and procedures for service area.
• Assist in the development and implementation of relevant systems within the service area.
• Ensure that stationery stock levels are maintained, replenished and stored securely.
• Ensure a continual high standard of service is provided to all staff, customers, members of the public and suppliers.
• Continually seek to improve the service delivered within your service area by committing to attend personal development training, demonstrating a team work ethic and embracing change.

Essential Criteria:

• A minimum of five GCSE's to include English Language and Maths (Grades A -C) or equivalent qualification

OR

• 18 months relevant experience
• Applicants must be willing to undertake REC Level 2 Certificate in Recruitment resourcing within 12 months of commencement of employment
• Ability to use own initiative and work independently or as part of a team to ensure that performance targets and objectives are met
• Ability to prioritise work to achieve set deadlines
• Effective communication skills, orally, written and electronically.
• Knowledge and experience in the use of information technology to include Microsoft office

Desirable Criteria

• 1 years' experience in a recruitment setting

Hours: Mon - Fri 9am - 5pm

Hourly rate: £12.75

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