E-Locums System Administrator
Southern Health and Social Care TrustJob description
E-Locums System Administrator
Craigavon
Temporary
The Role: You will be responsible for the day to day maintenance of the regional HSC eLocums System and in particular will be responsible for ensuring that applications from doctors to register on the system are duly processed, where applicable that pre-employment checks are completed within the associated procedures, and that necessary routine system maintenance, such as updating of codes or access privileges, is undertaken in a timely manner.
You will also be responsible for ensuring that all necessary procedures to maintain the system are accurately applied to maintain the smooth functioning of the system to identify in conjunction with Trust Administrators (across all Trusts) any areas for future development which is substantially support the further enhancement of the system. Provide regular reports from the system to inform the ongoing development of the HSC eLocums System.
If required you will provide support in the management of medical locum cover as part of the Medical Locums Team.
Responsibilities:
- Undertake verification of registration details from locum doctors wishing to join HSC eLocums ensuring that the controls and procedures for appointing suitably qualified locum doctors to HSC eLocums are conducted in a safe, timely, consistent and efficient manner.
- Work with identified HSC Trust HR/Medical HR staff to resolve any queries relating to a locum doctor's registration application.
- Process verified registrations on the HSC eLocums System.
- Provide first line support to Trust Administrators and Locum users of the HSC eLocums System providing advice and guidance on system procedures.
- Work with IT Services (ITS) of the Business Services Organisation (BSO) to ensure that robust system continuity and IT security protocols are adhered to.
- Provide a central point of contact for the registration and reporting of any HSC eLocums System faults and liaise with the IT Department of the HSC Leadership Centre with regard to prioritising and resolving same, keeping the Medical Locums Team Office Manager advised as necessary.
- Ensure the integrity and consistency of the data and information held on HSC eLocums such as adding, removing or updating registrant details and proactively identifying improvements and enhancements to systems and processes, ensuring data security protocols are followed.
- Act as the first point of contact for requests for HSC eLocums System changes, and work with the Medical Locums Team Office Manager and BSO IT Department in respect of assessing the impact of same.
- Review, update and maintain the HSC eLocums System user guides and procedures in conjunction with the Medical Locums Team Office Manager.
- Actively promote HSC eLocums to increase and improve usage by both Trust Administrators and Junior Doctors, for example attend Junior Doctor rotational intakes, build and maintain relationships with all stakeholders, assist in resolving payment queries etc.
- Undertake HSC eLocums Trust Administrator Training as required, updating this as necessary where there are system and process changes; and ensure a training record is maintained.
- Ensure that Terms of Engagement are issued in a timely way to new Medical Locums working in the Trust.
- Work in conjunction with the PSSC, Trust Managers and affected staff members to resolve any payroll errors/discrepancies identified, including communicating clearly on actions required by all parties to minimise or prevent such errors.
- Check FPM invoices ensuring the correct rate of pay and hours worked stated is correct before forwarding for approval to the relevant Assistant Medical Director (AMD)
- Record FPM invoices on the Locum Expenditure Record ensuring this is kept up to date.
Essential Criteria:
- HNC / HND or equivalent / higher qualification in an administrative related field AND 1 years relevant administrative / clerical experience
OR
- 4 GCSEs at Grade A-C including English Language or equivalent / higher qualification AND 2 years relevant administrative / clerical experience
OR
- 3 years relevant administrative / clerical experience
- Experience in the use of Microsoft Office, including Word, Excel and PowerPoint.
- Experience of using computerised / IT systems to input, extract and report on information.
- Hold a current full driving licence which is valid for use in the UK and have access to a car on appointment. This criteria will be waived in the case of applicants whose disability prohibits driving but who have access to a form of transport approved by the Trust which will permit them to carry out the duties of the post.
- Ability to work as part of a team and use own initiative
- Ability to identify problems and recommend appropriate solutions, and work with a high level of accuracy and attention to detail
- Effective planning and organisation skills with an ability to prioritise own workload
- Effective communication skills to meet the needs of the post in full
- An understanding of the administrative processes involved in arranging temporary / short term staffing cover, e.g. Bank, Locum, Agency cover.
Desirable Criteria:
- 1 years' experience of using computerised / IT systems to input, extract and report on information
- Experience in providing user support for computerised / IT systems
- Experience in the administrative processes involved in arranging temporary / short term staffing cover, e.g. Bank, Locum, Agency cover
Hours of work: Mon - Fri 37.5hrs
Pay: £14.06 per hour
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