Lot 6 Band 3 - Catering Supervisor

Southern Health and Social Care Trust

Temporary

Public Sector and Government

Newry, County Down

£12.75 - £20.72 per hour

Startdate: ASAP

Ref: J18403_1770657049

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Job description

Catering Supervisor

Band 3

Temporary

Daisy Hill Hospital

The Role: The Catering Supervisor will be responsible for ensuring that a high-quality catering service is provided and maintained.

Responsibilities

To lead a team in one or more of the following areas, dining room, coffee bar and patient meal service.
To audit, monitor and maintain acceptable levels of catering services in all areas of responsibility including agreeing action plans and ensuring outcomes are achieved.
To have knowledge and cater for any dietary requirements and ensure compliance in relation to allergens
To assist in the planning and supervision of work schedules to ensure that they are adhered to by staff.
To understand and adhere to HACCP and ensure accurate recording and monitoring of HACCP forms
To ensure quality is maintained regarding procedure, practices, portion control and presentation and to contribute to implementing new innovations and standards.
Ensure personal hygiene and food hygiene standards are achieved and maintained.
To report any issues regarding food quality to manager
To ensure correct and economical use of provisions, consumables and equipment.
To report any sightings of pests or infestations immediately to a manager.
To report and record all faults/defects in equipment/work environment, as appropriate, to the Head of Department/Estates/Assistant Manager immediately.
To report and record all accidents/incidents.
To ensure compliance with all Health and Safety/COSHH/Colour coding/Environmental Cleanliness/Waste Management/Food Hygiene Procedures and Food Safety Regulations (this includes the wearing of protective clothing).
To practice a good standard of hygiene in all aspects of work and maintain a high standard of personal hygiene for yourself and the team.
To complete Dining Room audits and take appropriate action.
To contribute ideas on staff menus, new product lines.
Participate in training of new staff and development of staff to ensure they are competent to undertake their duties.
To assist in the planning of duty rotas and organize cover as appropriate ensuring maximum use of resources.
To deal with telephone queries and take appropriate action as necessary
Cash handling duties when required
To assist in the management and recording of staff discipline, grievances and management of sickness absence.
To attend all mandatory and other training when scheduled and apply it to the job.
To participate in the handling of complaints in line with Trust policy.
To establish and maintain sound working relationships with Ward Manager/Heads of Departments.

Essential Criteria:

A minimum of 2 year's experience working in a customer/patient service role in either a Healthcare environment or the Hospitality Industry.
Willingness to undergo appropriate training including Level 2 aware in Food Safety in Catering.
Knowledge of Health and Safety at work including COSHH regulations.
Ability to organise workload and prioritise duties.
Ability to accept responsibility, to use initiative, to be accountable and cope with difficult situations in a calm manner.
Ability to work effectively both independently and as a team member.
Effective communication skills to meet the needs of the post in full.
Good literacy and numeracy skills.
Ability to supervise a team of staff.

Desirable Criteria:

Experience of working in an acute hospital
Level 2 award in Food Safety in Catering
Basic IT Skills

Hours of work: 37.5 hrs per week Monday-Friday 8am - 4pm

Hourly rate: £12.75 - £20.72 per hour

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