Administration Assistant

Temporary Administration Assistant required for Ballymena to cover approx for approx 3 months.

Mon-Frid 9am-5pm

THE ROLE

The role is varied and will provide administration support across the team in its day to day operational activities offering excellent customer experience.

• Providing administrative support to a team of Metering/Metering Support Electricians
• Processing Electricity Supplier requests
• Managing Customer Standards Data Base
• Processing Internal work requests
• Arranging Customer appointments
• Engaging with Customers and dealing proactively with customer enquiries
• Call Handling Support
• Dealing with Metering requests from Building & and Electrical Contractors and local authorities
• Liaising with Internal Departments
• Updating and maintaining Spreadsheets
• Assisting with small and large-scale projects which may entail minimal extended working hours
• Input of Prepayment Metering Data

Essential Criteria

• Minimum 4 GCSE's (or equivalent) at Grade C including Mathematics and English Language; or

minimum two years relevant experience preferably in a clerical / administrative role.

• Developed IT Skills (including MS Office).
• Strong numerical skills with good attention to detail and accuracy.
• Current UK driving licence & access to a vehicle for use as required.

Desirable Criteria

• Previous experience of working in a busy office environment.
• Previous experience of interacting and communicating directly with customers.