Cemeteries Administrator

Cemeteries Administrator

Location: Belfast
Hours: Full-time, 37 hours per week
Pay Rate: £14.35 per hour

Key Responsibilities

• To respond to enquiries and complaints from the public and representatives from the bereavement industry, providing front line customer support as appropriate, in a tactful and sensitive manner.
• To assist the public in the selection and identification of graves, by delivering accurate and relevant information.
• To deal with funeral directors in relation to all aspects of cemetery administration and funeral arrangements for burial and cremation.
• To direct funeral corteges and visitors to graves and other facilities on site as required.
• To accept payments for bereavement services including burials and memorialisation.
• To ensure accurate and up-to-date information is maintained in relation to specifications for foundations.
• To liaise with the Cemeteries Central Office and monumental sculptors regarding the enforcement of procedural and policy requirements relating to the checking of headstones and surrounds.
• To maintain site maps to assist in the identification of graves for interment in conjunction with cemeteries operations staff.
• To assist in the administration of other cemetery sites as required, including assisting the public in the identification of graves.

Essential Criteria

Applicants must, as at the closing date for receipt of application forms, be able to demonstrate on the application form, by providing personal and specific examples, at least one years relevant experience of:

1. working in an environment which deals with bereavement issues including providing advice and support to customers in a sympathetic and sensitive manner;
2. undertaking administrative and cash handling duties within a business environment; and
3. using information technology software such as Microsoft Office, or equivalent packages.

Apply Now!
Take the next step in your career and join a rewarding role with our client. Apply today or contact Robyn Barry at [email protected]

To be shortlisted for this role all applicants MUST meet the essential criteria. Please note that these roles may be filled quickly but your CV will be kept on file for future similar roles. As there are so many applications, unsuccessful candidates may not be contacted.

Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate. It will be a cost of between £16 - £32 depending on clearance level.