Plumber Department Manager

Are you an enthusiastic, people-focused leader with extensive plumbing product knowledge and a proven ability to drive sales? We are seeking a Plumbing Department Manager to join a well-established and busy hardware and building supplies company. This is a full-time, permanent role offering long-term career potential and development based in Newcastle West, Co. Limerick

Organisation

Our client is a trusted name in the hardware and building materials industry, known for their reliability, expert product knowledge, and commitment to customer satisfaction. They supply both trade professionals and the general public with high-quality products and friendly, efficient service. Due to continued business growth, they are now looking for a Plumbing Department Manager.

Responsibilities

As the Plumbing Department Manager, you will be responsible for leading and developing one of the store's most critical sections. This is a hands-on position for someone with strong plumbing product knowledge, great people skills, and a passion for delivering excellent customer service and driving sales. Your main duties will be:

Department Management & Sales

• Lead and manage the plumbing department to achieve sales and margin targets.
• Drive sales growth through strong product knowledge, upselling, and cross-selling.
• Work closely with management to support overall business growth.

Customer Service

• Provide expert advice on plumbing products and solutions to trade and retail customers.
• Handle customer queries, process sales, and provide after-sales support.
• Ensure a friendly, professional, and solution-focused experience for all customers.

Stock & Merchandising

• Manage stock levels, place orders, and liaise with suppliers.
• Ensure the plumbing section is well-organised, clearly merchandised, and fully stocked.
• Maintain attractive and effective product displays.

Team Support & Development

• Train and support staff in plumbing product knowledge and sales techniques.
• Help develop a knowledgeable, confident team that delivers excellent customer service.

Industry Awareness

• Stay up to date with industry trends, new products, and plumbing technologies.

Benefits

• Competitive salary starting at €45.000 per annum;
• Full-time, permanent role;
• Staff discounts on a wide product range;
• Opportunities for professional development and progression.
• A great team environment in a well-established, growing business.

Criteria

• Strong plumbing product knowledge - essential experience in a plumbing or hardware environment.
• Proven customer service skills and experience in sales and merchandising.
• Leadership or supervisory experience in a similar environment.
• Confident with stock management: ordering, inventory control, and supplier coordination.

Interested?

If you have a passion for plumbing, enjoy working with people, and want to be part of a growing business, we would love to hear from you. If this sounds like you, please contact Kimberly de Ruiter on 086 467 2393 or send your CV directly to [email protected]. For further details or other opportunities, feel free to get in touch.