Job description
Our client is a world leader in Warehousing & logistics who are based in brand new state of the art premises at Baldonnell Business Park.
They are currently looking for a person with strong admin skills to cover maternity.
Further Details include:
Job Description
Liaise with customer via email and phone.
Liaise with 3rd party carriers
Any operational problems or order queries must be resolved efficiently, and corrective action put in place to avoid repeat incidents
Respond in a correct and timely manner to all customer complaints and service failures
To produce customer stock reports within the agreed timelines
To ensure our internal KPI�s are maintained to a satisfactory level
Work Experience: This position will be most appropriate to candidates with 1 to 2 years administrative/customer service experience. Internal systems training will be provided as appropriate.
Skills Required:
Proficient in Microsoft Excel
Strong communication and customer service skills
Excellent problem-solving ability
Sound Administrative skills
Good interpersonal skills
Excellent communication/telephone skills
Ability to pick up new systems quickly
Ability to multi-task where required
Ability to work on own initiative
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