Support Worker

Accommodation and Community Support Worker

Location: Downpatrick (with potential requirement to work at other sites as needed)
Salary: £22,675 - £24,108 per annum
Hours: Full time, Permanent

About the Role

An opportunity has arisen for an Accommodation and Community Support Worker to join our team, providing 24-hour support to individuals accessing our homelessness services. This role is crucial in supporting service users to develop independent living skills, access appropriate resources, and work towards achieving long-term stability.

Key Responsibilities:

• Provide tailored support to service users, helping them to build independent living skills.
• Conduct assessments, develop support plans, and monitor progress.
• Advocate for service users, liaising with external agencies to ensure access to appropriate services.
• Maintain professional boundaries while fostering positive relationships with service users.
• Accurately update records in line with organisational and legal requirements.
• Contribute to the safe and efficient running of accommodation facilities, including adherence to health and safety policies.

Essential Criteria:

• Ability to demonstrate the organisation's core values: non-judgemental, trustworthy, and dedicated.
• Competence in using IT systems for email, internet, and electronic records.
• Willingness to register with the Northern Ireland Social Care Council (NISCC) and undergo Access NI checks (registration must commence before employment).

Desirable Criteria:

• At least six months' recent experience (paid or voluntary) supporting individuals with complex needs in a residential or community setting.
• Experience in homelessness prevention, mental health support, substance misuse, offending services, or working with young people.
• Experience in identifying and addressing individual support needs and risks.
• A degree in Social Work or currently studying towards one.

Employee Benefits:

• Pension Scheme with employer contributions and Death in Service benefit (2x salary).
• Health Shield Benefit, offering access to dental, optical, physiotherapy, and counselling services.
• Benenden Health - private healthcare, including 24/7 GP access and medical diagnostics.
• Generous Annual Leave - 25 days, increasing up to 30 days with service, plus 12 customary holidays.
• Enhanced Pay Rates - bank holidays paid at premium rates (time and a half/double time), additional hours paid at time and a quarter.
• Occupational Sick Pay, Enhanced Maternity/Paternity Leave, and Career Breaks (after two years of service).
• Training and Development Opportunities, including accredited induction training and ongoing personal development.

For more information please contact: Staffline @ Hannah Hollywood Harry

Email: [email protected]

T; 028 9024 2824 (315) M; 07825789243