Loan Administrator | Dublin 4

Loan Administrator | Dublin 4

At Staffline Recruitment we are working with a growing Financial Services Organisation in Dublin City Centre who are seeking to recruit a Loan Administrator to join their team.

Do you have 1 year of experience working in Financial Services? Do you want to progress your career within a dynamic, fast paced and inclusive environment? If so, this could be the role for you!

The purpose of this position will be to manage the customer support and administration processes for new loan business enquiries. The successful candidate will have direct interaction with potential customers via phone and email and collaborate closely with internal teams and third party service providers.

Key responsibilities will include:

• Respond to inbound calls, emails, and online inquiries from potential
• Screen incoming leads for eligibility
• Record and maintain lead details in the Salesforce CRM
• Send information packs to potential customers
• Conduct follow-up calls to assess client interest in proceeding to the appointment
• Collaborate with Consultants and applicants until the application is completed
• Manage queries from team inbox
• Perform data entry and general administrative tasks using the Salesforce CRM
• Provide administrative support throughout the sales phase of the customer experience
• Assist with other general office administration tasks as needed

Applicants will meet the following requirements:

• A minimum of 1-2 years of experience in a busy financial services related role
• A recent graduate with a business / finance related degree
• APA (Loans) certification is highly desirable
• Experience in a lender, broker, or other retail financial services company is beneficial but not essential
• High Proficiency with MS Office applications (Word, Excel)
• Energetic and proactive approach to work
• Excellent interpersonal skills and a professional telephone manner
• Highly organized and detail-oriented

If this sounds like your next role then please do not delay in sending an up-to-date version of your cv for immediate review to Laura Craughwell at Staffline Recruitment via the enclosed link.

This permanent position will be based in Dublin 4 and will pay a salary in the region of €30,000 - €35,000, depending on experience.