Helpdesk Administrator

Administrator Role in Dungannon Town

Are you organised, efficient, and ready for a new challenge? Staffline Recruitment Ireland is on the hunt for a proactive Administrator on behalf of our prestigious client. This role is based in the vibrant heart of Dungannon Town and offers an excellent chance to contribute to the success of a leading company.

Hours & Remuneration:

• Work Schedule: 37.5 hours per week (between 7:45 AM to 5:30 PM)
• Competitive Salary: £12.21 per hour

Key Responsibilities:

• Be the first point of contact: Manage phone calls and emails effectively.
• General administrative duties with a keen eye for detail.
• Handle client queries with professionalism and care.
• Efficiently raise and manage job orders from inception to completion.
• Collaborate with various teams to ensure customer satisfaction.
• Ensure all tasks meet specified SLAs for quality and timeliness.

What We're Looking For:

• Minimum 5 GCSEs (Grade A-C), including English Language and Mathematics, or equivalent.
• Proven experience in an administrative role, showcasing your ability to manage multiple tasks seamlessly.
• Excellent communication skills, both written and oral.
• A team player who can also work independently when needed.
• IT proficiency is a must for our modern workplace.
• Exceptional organisational skills, with an ability to prioritise a busy workload effectively.

Ready to Make a Difference?

If you're eager to jump-start your career with a role that offers variety, challenge, and a supportive team environment, we want to hear from you! Contact Noeline McNamee : [email protected] or call 028 6632 3300 (EXT 345) to apply or learn more about this fantastic opportunity.

Join us and be a part of the journey to deliver exceptional service, powered by Staffline Recruitment Ireland's expertise in connecting talented individuals with meaningful work.