Family Support Worker - Band 4

JOB TITLE: Family Support Worker

BAND: Band 4

DIRECTORATE: Children & Families

LOCATION: F&CC Teams Strabane/Omagh /Enniskillen

REPORTS TO: Social Work Manager

Requirements

• Minimum of Level 3 qualification (or equivalent) in a care related subject or an educational related subject

AND

• 1 years' experience of working with families/children in a formal setting, where the work was regular

OR

• Level 2 qualification in a Care related or an educational related subject

AND

• 2 years' experience of working with families/children in a formal setting, where the work was regular

OR

• 4 years' experience of working with families /children in a formal setting, where the work was regular

• Currently hold or be eligible for immediate registration with the NISCC on the Social Care part of the register

• Hold a current full driving licence which is valid for use in the UK and have access to a car on appointment. This criteria will be waived in the case of applicants whose disability prohibits driving but who have access to a form of transport approved by the Trust which will permit them to carry out the duties of the post.

JOB SUMMARY

To provide a flexible support service to families with children in need in keeping with the assessed Care Plan and this will include some evening/weekend work.

MAIN DUTIES & RESPONSIBILITIES

• To assist Social Workers in assessing the needs to children, young people and families in accordance with Legislation, Policy and Procedure.

• To assist Social Workers in the implementation of Child Care Plans.

• To undertake direct work with children and young people.

• To facilitate supervised Family Time / contact arrangements. This will include driving duties.

• To support parents, children and young people in developing confidence and self-esteem.

• To contribute to parenting programmes (individual and group work).

• To maintain individual caseloads and provide reports and information as required including giving evidence in Court.

• To maintain appropriate records.

• To participate in supervision, peer support groups and appropriate training and developments.

• To participate in Team Meetings and contribute to the development of the Team.

• To liaise with other agencies in multi-disciplinary work appropriate to individual cases.

• To highlight concerns/untoward events regarding children and young people in keeping with Trust Policies and Procedures.

• To act in accordance with Trust Policies and Procedures in all matters.

• To maintain a high degree of confidentiality/discretion.

General Management Responsibilities

The post holder will promote and support effective team working, fostering a culture of

openness and transparency. The post holder will ensure that they take all concerns raised with them seriously and act in accordance with 'Your right to raise a concern (Whistleblowing)' policy and their professional code of conduct, where applicable.

General Requirements

The post holder will be required to:

• Ensure the Trust's policy on equality of opportunity is promoted through his/her own actions and those of any staff for whom he/she has responsibility.

• Co-operate fully with the implementation of the Trust's Health and Safety arrangements, reporting any accidents/incidents/equipment defects to his/her manager, and maintaining a clean, uncluttered and safe environment for patients/clients, members of the public and staff.

• Adhere at all times to all Trust policies/codes of conduct, including for example:
  • Smoke Free policy
  • IT Security Policy and Code of Conduct
  • standards of attendance, appearance and behaviour

• Contribute to ensuring the highest standards of environmental cleanliness within your designated area of work.

• Co-operate fully with regard to Trust policies and procedures relating to infection prevention and control.

• All employees of the Western Health & Social Care Trust are legally responsible for all records held, created or used as part of their business within the Western Health & Social Care Trust including patients/clients, corporate and administrative records whether paper-based or electronic and also including emails. All such records are public records and are accessible to the general public, with limited exceptions, under the Freedom of Information act 2000 the Environmental Information Regulations 2004, the General Data Protection Regulations (GDPR) and the Data Protection Act 2018. Employees are required to be conversant with the Western Health & Social Care Trust policy and procedures on records management and to seek advice if in doubt.

• Take responsibility for his/her own ongoing learning and development, in order to maximise his/her potential and continue to meet the demands of the post.

• Represent the Trust's commitment to providing the highest possible standard of service to patients/clients and members of the public, by treating all those with whom he/she comes into contact in the course of work, in a pleasant, courteous and respectful manner.

• The HSC Code of conduct sets out the standards of conduct expected of all staff in the Western Health & Social Care Trust and presents standards of conduct and behaviours required during and after employment with the Trust. Professional staff are expected to follow the code of conduct for their own professions as well as this code.

• Staff members are expected to involve patients, clients, carers and the wider community were relevant, in developing, planning and delivering our services in a meaningful and effective way, as part of the Trust's ongoing commitment to Personal and Public Involvement (PPI).

• Employees must at all times abide by Trust policies and procedures and the terms of their contract of employment. They must conduct themselves with impartiality, integrity, objectivity and honesty and maintain high standards of personal and professional accountability.

• Employees are expected to demonstrate commitment to the Trust by ensuring regular attendance at work and efficient completion of duties.

• Employees must ensure that they comply with any risk management responsibilities specific to their post, and as set out in the Trust's Risk Management Strategy.

• The Trust is committed to the development and implementation of systems under Integrated Governance to ensure continuous improvement in the quality of services provided. Employees will be expected to co-operate and work with such systems.

• All information concerning patients and staff must be held in the strictest confidence and may not be divulged to any unauthorized person.

• Employees must ensure that equality and human rights issues are addressed within the post holder's area of responsibility in accordance with the Trust's Equality Scheme.