Credit Controller

Overview:
Support the finance team in a fast-paced, high-volume environment by managing credit control, UK pricing, processes and maintaining accurate customer accounts.

Main duties:

• Collect outstanding debts via phone and email in line with agreed terms.
• Escalate unpaid accounts to collection agencies when necessary.
• Place accounts on hold and coordinate internally to manage credit limits and release orders.
• Allocate payments accurately and resolve invoice queries promptly.
• Maintain, approve and monitor customer credit limits using credit reference data.
• Keep CRM system updated with relevant customer and credit information.
• Quotations, invoicing, and pricing for UK customers (approx. 10-15 regular customers)
• Cover ROI & NI Quotations, invoicing, and pricing
• Price Checking Orders and updating where necessary across all ledgers
• Maintain and update pricing data on Sage, Excel, and online platforms (approx. 10-15 regular customers).
• Liaise with customer service and sales teams on pricing and account queries.