Assistant Service Coordinator

Permanent Assistant Service Co-ordinator

Our client, based in Belfast is one of the largest BMS (Building Management Systems) control houses in NI, delivering cutting-edge solutions that intelligently manage energy and environmental performance in buildings throughout Ireland and the UK.

What is on offer!

• Attractive salary package
• Lucrative benefits, including:
• Attendance Bonus
• Extra Service Days (holidays)
• Company Pension Scheme
• Overtime Opportunities
• Inflationary Pay Increases
• Sick Pay
• Private Healthcare
• Employee Ownership Scheme - share in their success!

What You'll Do:

As an Assistant Service Co-ordinator, you'll play a vital role in supporting their engineers and ensuring their clients receive an exceptional service experience. Your day-to-day responsibilities will include:

• Collating and printing engineer reports; cross-referencing with weekly timesheets
• Logging timesheet data into internal systems
• Identifying and tracking return visits and replacement part requirements
• Liaising with customers on job status, scheduling, and follow-ups
• Logging reactive calls and scheduling both pre-planned and emergency jobs
• Assisting with invoicing, issuing customer check sheets, filing and administrative tasks

What they're Looking For:

Our client is seeking someone who thrives in a fast-paced office environment and enjoys the challenge of keeping multiple plates spinning. You'll need:

• Previous experience in office administration or coordination, ideally in a technical or service environment
• Excellent verbal and written communication skills
• Strong organisational ability and proficiency in Microsoft Office
• A proactive, "can-do" attitude and the ability to work both independently and collaboratively

If you are interested in this exciting opportunity, then please either send your CV via the link provided or directly to [email protected]