Administrator, Belfast

Job Title: Administrator (Public Sector) - Belfast - £11.67 per hour

Location: Belfast
Start Date: March 2025
Hours: Monday - Friday, 9:00 AM - 5:00 PM
Contract: Full-Time, Temporary (initial 3-month contract) currently until end of June but likely to be extended.
Pay: £11.67 per hour

JOB SUMMARY/ MAIN PURPOSE:

The post holder will be required to provide an efficient and effective administrative support service to the Mental Capacity Act and Approved Social Work Service. They will support the Approved Social Work staff and Managers on Duty. This will include the use of EPIC, maintain Microsoft Excel spreadsheets, Microsoft Access databases, Word-processing of documents as well as PARIS, ECR and PAS for checking purposes. The post holder will also be the first point of contact for Health Care Staff, Health Care Professionals, MCA Offices in other Trusts, Attorney General's Office, Review Tribunal, RQIA and members of the public making enquiries by telephone or face to face.

MAIN DUTIES/RESPONSIBILITIES:.

1. The post holder will provide admin support and assistance to the Mental Capacity Act, Approved Social Work Service and Admin Coordinator in their day-to-day work.

2. The post holder will track and monitor Approved Social Work applications from receipt to discharge, ensure forms are completed within deadlines and the dataset is maintained.

3. The post holder will identify key workers within hospital and community settings through the tracking process, using a wide range of systems i.e. EPIC, ECR, PARIS and

4. The post holder will liaise with hospitals, Doctors, Community Teams; Call Management, RESWS and other Health and Social Care Trusts to obtain all relevant data that will inform and support the Mental Capacity Act Service and Approved Social Work Service.

5. The post holder will ensure distribution of referrals for allocation to the appropriate persons in a timely manner, observing legal timeframes.

6. The post holder will ensure the Approved Social Work email boxes are cleared on a daily basis.

7. To support the ASW Service in preparation of the ASW Rota and availability of staff.

8. The post holder will screen referrals to ensure correct forms are used and key sections are completed.

9. The post holder will be responsible for printing and posting MHOBs as and when required.

10. The post holder will be the first point of contact for members of staff, health care professionals, and the public making enquiries by telephone or face-to-face regarding Mental Capacity Act and Approved Social Work. They will ensure calls are handled appropriately and in a timely manager.

11. The post holder will undertake a range of admin support duties including maintaining up to date dataset, record/stats on Microsoft Excel and Microsoft Access, allocating referrals to the appropriate professionals through EPIC, emails, maintaining diary, typing/photocopying and admin support to the Mental Capacity Team and Approved Social Work Service.

12. The post holder will process and manage incoming / outgoing mail and ensure that mail is distributed appropriately to relevant staff in a timely manner. .

13. The post holder will collate statistics using Microsoft Excel as and when required.

14. The post hold will support the Mental Capacity Act, Approved Social Work Service, Admin Coordinator and the Learning and Development Manager in organising Workshops, Forums, Training events, catering etc.

15. The post holder will book venues, process invoices, update and print training packs/material.

16. The post holder will source and order merchandise for the Learning and Development Manager.

17. The post hold will provide administrative services for specific meetings and projects including organising of meetings, issuing of agendas, supporting documentation and initiating follow-up actions as Minute/note taking responsibilities as directed.

18. The post holder will provide efficient organisation and maintenance of Mental Capacity Act and Approved Social Work Service record and information systems in line with Good Management /Good Records guidelines and Trust standards.

19. The post holder will maintain manual and computerised records of work to ensure the Approved Social Work Service is completed accurately and deadlines are met per Legislation.

20. The post holder will provide admin support and assistance to the Approve Social Workers.

21. The post holder will contribute to the changing needs of the service by attending team meetings.

22. The post holder will manage routine queries, referring to Admin Coordinator when necessary.

23. The post holder will maintain up to date mandatory training.

Desirable Criteria

Experience in the use of electronic systems i.e. EPIC, PARIS, ECR, Microsoft Teams

Knowledge of Mental Capacity Act.

How to Apply

If you are interested, upload your CV via the link or contact Stephanie Wilson at [email protected].

Shortlisting Criteria: All applicants must meet the essential criteria. Due to high application volumes, only shortlisted candidates will be contacted.
Access NI Check: Successful candidates may be required to apply for an Access NI Certificate (fee applies).