Administrative & Clerical Officer, Dundonald
South Eastern Health and Social Care Trust
Job description
My client a leading public sector organisation based in Dundonald is currently seeking a Full-Time Administrators.
Hours: The hours of work will be 37.5 hours per week. The working hours would be Monday - Friday 9am to 5pm
Pay: £12.31 per hour
KEY DUTIES / RESPONSIBILITIES
- Input and extract patient information onto any relevant electronic information systems [e.g. Epic. PAS, Patient Centre etc.] in order to provide an effective and efficient service.
- Select patients from the lists in clinical priority and chronological order and offer appointment/ admission date.
- Have a working knowledge and understanding of targets and the Integrated Elective Access Protocols (IEAP). Adhere to this policy at all times.
- Scanning and uploading of documents onto electronic systems.
- Word processing /producing reports/working on computer systems.
- Supporting Team Leads to undertake patient information checks to assist audits.
- Actioning work queues to ensure patient data accuracy within epic.
- Responsible for assisting training and induction for new start staff within area of responsibility.
- Maintain electronic and manual Filing System.
- As and when required, provide cover for reception areas.
- Dealing with general enquiries/providing advice, which requires immediate action within definitive guidelines, protocols & policies.
- Responsible for prioritising own workload, maintaining diaries, making appointments, receiving and processing incoming mail/email in an accurate and timely manner in accordance with agreed procedures within area of responsibility
- Develop and maintain strong communication with a range of staff including Clinical and Nursing Staff and administrative staff across multiple teams and Directorates.
- Supervising staff and allocate work as appropriate.
- Provide assistance for other team members with tasks as and when required.
Essential Criteria
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1. a) 4 GCSE's Grades A-C to include English Language (or equivalent Qualification) plus 1 year's administrative /clerical experience. OR b) NVQ Level 2 in Administration (or OR c) 2 year's administrative /clerical experience.
2. 1 year's word processing experience. 3. Experience in using Microsoft packages to include WORD, EXCEL, and OUTLOOK.
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SECTION 2: The following are ESSENTIAL criteria which will be measured during the interview/ selection stage: | |
1. Ability to work as part of a team. 2. Ability to use own initiative. 3. Excellent organisational skills with an ability to prioritise own workload. 4. Effective communications skills to meet the needs of the post in full. 5. The ability to work in a challenging and changing environment. 6. The ability to ensure accuracy in own work. 7. The ability to effectively use office admin systems such as diary management and filing systems.
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8. Knowledge of the Data Protection Act.
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Desirable Criteria
- Experience of using computerised databases.
If you are interested and available for this position, please upload your CV to the link or contact Stephanie Wilson at [email protected]
To be shortlisted for this role all applicants MUST meet the essential criteria. Please note that these roles may be filled quickly but your CV will be kept on file for future similar roles. As there are so many applications, unsuccessful candidates may not be contacted.
Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate. It will be a cost of between £16-£32 depending on clearance level.
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