Band 3 Administrative Support

Band 3 Administrative Support - Medicine Delivery Service

Location: Belfast City Hospital
Hours: 37.5 hours per week
Pay Rate: £12.31 per hour
Agency Contract : Ongoing

We are currently recruiting a Band 3 Administrative Support professional on behalf of our client based in BHSCT. This role supports a vital Medicine Delivery Service, ensuring medications are safely coordinated and delivered to patients in a timely and confidential manner.

This is an excellent opportunity for an organised and detail-focused administrator to work within a busy environment.

Key Responsibilities

• Receive and log requests for medicine deliveries from the Belfast Trust Pharmacy Department
• Accurately record all delivery requests and maintain up-to-date logs and tracking systems
• Contact patients to schedule delivery dates and times
• Prepare daily work lists and delivery sheets for delivery staff
• Ensure all medicine packages are collected and accounted for in line with daily delivery sheets
• Prioritise fridge lines and time-sensitive medications
• Check that correct doorstep delivery procedures have been followed
• Monitor deliveries and ensure any delays, issues, or incidents are addressed and/or escalated to the Administrative Lead
• Maintain strict patient confidentiality and comply with GDPR, data protection, and information governance policies

Essential Criteria

• Minimum of 4 GCSEs at grades A-C (or equivalent), including Maths and English
• Previous experience in an administrative or clerical role
• Strong organisational skills with excellent attention to detail
• Competent IT skills, including Microsoft Word, Excel, and Outlook
• Ability to manage multiple tasks and work to deadlines in a fast-paced environment
• Excellent communication and interpersonal skills

Please upload your CV via the link provided or contact Kelly Cunningham at:
[email protected]

Applicants must meet the essential criteria to be shortlisted.

Please note: Successful candidates may need to apply for an Access NI Certificate through Staffline, even if you already hold one. Costs range from £16-£32, depending on clearance level.