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Technical Advisor

Northern Ireland Water
Admin and Secretarial
Ballymena, County Antrim
Up to £10.42 per hour
Ref: J8265_1708079220
Apply now

Job description

Technical Advisor

Location: Ballykeel
Duration: Temporary (2-3 Months)
Hours of Work: Monday to Friday - 37.5 hours per week
Rate of Pay: £10.42 per hour for 23 years plus, with varied rates for younger applicants

About Us:
NI Water, the principal water utility in Northern Ireland, is working in partnership with Staffline Recruitment Ireland to hire a Technical Advisor. This role is pivotal in delivering exceptional customer service and support across various statutory and business service level agreement (SLA) targets.

The Role:
You will be instrumental in:

  • Responding promptly to records requests, general inquiries, and applications within specified SLAs.
  • Assisting with non-technical triage processes and administrative tasks including filing, scanning, and correspondence management.
  • Engaging in change management through contributing to the development and delivery of new digital platforms.
  • Supporting the Developer Services team by effectively utilizing available resources.


  • A minimum of five GCSEs at Grade C or above, including English and Maths.
  • At least two years' relevant experience in a similar role, with proficiency in MS Office applications.
  • Demonstrated customer service excellence.
  • Exceptional communication skills and knowledge of GIS and Rapid Software desirable.

Apply Now:
If you're available and eager to take on this rewarding role at NI Water, please apply by submitting your CV to the provided link or contacting Evette Longstaff directly.

About Staffline:
At Staffline Recruitment Ireland, we bridge the gap between talent and opportunity. As the leading recruitment agency and an equal opportunities employer, we are dedicated to fostering a diverse and inclusive environment. We excel in understanding the specific needs of our clients and candidates, providing tailored, efficient staffing solutions across various sectors. Committed to excellence and driven by a passion for growth, we offer a spectrum of opportunities. Partner with us for a seamless recruitment journey and advance your career with Staffline.


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