IT Support Administrator ( Hybrid working)

We are delighted to be recruiting for a local Public Sector organisation who have a vacancy for an IT Support Administrator based in Enniskillen, Co Fermanagh.

The Role:

As the IT Support Administrator your role will involve:

• Provide technical support to IT Project Manager / Senior Managers as required
• Day to day management of a helpdesk
• Trouble shoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties
• Preparation of progress reports and briefing materials for senior staff as required
• Identify and utilise appropriate software to support project management processes, e.g., MS Project and MS Office professional
• Undertake ongoing planning, monitoring, and budgeting of project(s) progress
• Support process of Change Management - ensure that standard project documentation is established, updated, and stored, e.g., reporting documentation, issues, and risk logs
• Maintain administrative records of projects within IT unit
• Organise and prioritise own work and administrative work within IT unit
• Ordering of required hardware, software, and contractor services

Experience necessary:

As the IT Support Administrator, you will possess the following:

• A minimum of 2 GCE A Levels A-C + 5 GCSE's including English and Mathematics (grades A-C), and have at least three years relevant technical experience in a specific IT support role

OR

• A minimum of 5 GCSE's including English and Mathematics (grades A-C), and have at least five recent years relevant technical experience in a specific IT support, and evidence of relevant IT technical support related courses (e.g., ITIL MCP)

• Proficient in use of the suite of Microsoft Office applications
• Current valid driver's licence and access to transport
• Experience of providing ICT support and troubleshooting in a complex ICT work environment
• Experience building, deploying and patching computers
• Practical experience of working with and on a range of systems (OS & APPs)
• Preparation of well-structured written material which summarises and identifies key points
• Experience of handling correspondence and keeping records

Hours of work:

• Mon - Fri 9am - 5.30pm
• 2 days on site and 3 days home working

In Return:

• Salary £30,721- £31,352
• Hybrid working
• 25 days annual leave plus bank holidays
• Flexi time
• Pension scheme
• Free onsite parking
• Assistance to study

Why use Staffline?

This may not matter to you when you're looking for a new opportunity, but we just wanted to tell you a little bit about Staffline. We know that finding the right job can be challenging and we have the tools and resources to help you succeed. An established recruitment agency since 1986, we offer permanent and temporary job solutions to lots of different clients in multiple industry sectors in Northern Ireland and Republic of Ireland.

For further information please contact Una and apply with your up to date CV by clicking the button.