Healthcare Consultant

Healthcare Consultant

Location: Ballymena

Hours 37.5 per week (reasonable flexibility required)

Salary £25k-£30k (dependant on experience)

Benefits: Pension; Reward & Recognition Scheme; Private Healthcare & Life Assurance

Job Summary

To understand and match the needs of our clients and candidates to provide quality tailored recruitment services whilst continually meeting target.

Main Duties/Responsibilities

Sales Activity and Business Development

• New business generation
• Meet sales/gross profit targets in line with KPIs
• Client visits - new and service as well as identifying and following up business leads
• Support on proposal documents and tenders; negotiate fees and rates in line with Company policy as well as complying with approvals/discounts allowed before issuing Terms of Business
• Responsible for candidate/client sourcing

Client Management

• Client management, identifying client needs and provide regular feedback on quality of service
• Vacancy management
• Site management
• Collate information on clients such as number of employees, department, attrition etc as well as identifying sales opportunities to include the cross selling of brands and services
• Responsible for adding information to the recruitment system
• Network internally and externally with clients
• Benchmark for clients - salary, availability, candidate pool, industry activity
• Offer an on-call service to clients when required
• Generate management information, complete client satisfaction surveys and present to clients
• Gathering client information through calls, visits and networking events using well prepared questions to build a full picture of clients to include organisation chart, business operations, main decision makers and future business goals

Candidate Management

• Responsible for candidate sourcing and talent pooling
• Pre-screen and register candidates in line with weekly KPIs
• Prepare candidates before interviews
• Responsible for skills testing candidates and providing information to candidates on client history, structure, culture and promotion prospects
• Inform candidates on the results of their interviews by giving constructive feedback and advice
• Negotiate job offers, notice periods and terms of employment
• Offer advice to candidates on pay rates, training and career progression
• Manage temp availability to meet client needs (public and private sector)
• Support internal admin and payroll teams with candidate management
• Spec CVs/market candidates, search / shortlist CVs, ensure CVs are of a high standard and reflective of client requests
• Provide information / feedback to candidates on clients and job specifications for all jobs

Quality and Compliance

• Carry out work instructions in line with Key Processes and QMS
• Work closely with the Nurse Manager, supplying requested information in a timely and accurate manner
• Ensure all communications, written and verbal, are effective and of a high standard
• Candidate vetting duties to include: identification and checks; verification of qualifications; obtaining bank details; dealing with timesheets / payroll queries / amendments (temp); tracking credit checks; raise permanent invoices; reference checking; understanding visa requirements and providing advice/support to candidates/clients/any other requirements as per contractual guidelines (including application of contract updates as these occur)
• Develop and ensure effective use and maintenance of CRM system
• Assist line manager in the recruitment and selection of staff including Induction, coaching and development and support line manager in their activities where necessary
• Capture information / calls / bookings correctly on the CRM system - update and maintain client and candidate information on the database
• Manage own PDP
• Ensure records are kept in line with legislative requirements
• Any other duties as required

Essential Criteria

• 1 year's recruitment consultancy experience within the last 5 years or 2 years direct sales experience within the last 5 years in a target driven environment where you have had to identify new clients and maintain existing clients.
• Experience of using MS Office to include Microsoft Word and Outlook.
• Minimum 5 GCSEs/O Levels
• Full, clean driving licence or access to transport as travel is required.