Business Support Assistant

Business Support Assistant

Salary: £12.74 per hour (1-12 weeks) | £13.69 per hour (13 weeks+)
Location: Coleraine
Hours: 37 hours per week (9am-5pm, Monday to Friday)
Contract Type: Temporary/Ongoing

Great Opportunity to Work with our client Causeway Coast and Glens Borough Council who are currently seeking a Business Support Assistant to join their team.

Main Purpose of Post

• The post holder will carry out business support and administrative duties across the Leisure & Development Directorate.

• The post holder will provide an efficient, professional and customer orientated service for visitors and staff to the Leisure & Development Directorate.

• The post holder may be asked to provide cover in any specific duty within the Directorate for any other member of the Business Support and Administration Team.

• Ensure that the department complies with all statutory and legislative requirements by adhering to these requirements and working in accordance with good governance and health and safety requirements.

• Ensure that all duties are carried out in a timely and effective manner and that confidentiality is maintained in all areas relating to the work of the Council.

MAIN DUTIES AND RESPONSIBILITIES:

• Provide a comprehensive and confidential administrative service across the Leisure & Development Directorate to include compiling letters, mail-merge, memos, forms, reports, tenders, specifications, Licences, flyers, charts or graphs as necessary.

• Act as first point of contact for incoming telephone, email and mail enquiries for the service area, manage through prompt and appropriate response, screening, prioritising and redirecting as required.

• In the absence of Business Support staff within other service areas take telephone calls and messages and redirect as required.

• Implement administrative processes and procedures with regards to projects and management information requirements.

• Maintain filing/records management in line with the Council's Retention and Disposal Schedule. Ensure filing is carried out regularly.

• Maintain the highest standards of customer care across the Leisure & Development Directorate with potential and existing customers including receiving requests for service, enquiries and complaints. Process same and action or direct to appropriate Supervisor/Manager.

• Updating of ICT systems/databases.

• Collect and receipt monies from the public in payment of Council services relating to the Leisure & Development Directorate.

• Assist with the preparation of events, meetings and functions including booking of rooms, administration, catering and any other associated duties.

• By its nature the post will require flexible working to meet the needs of the service.

Essential Criteria

• Five GCSE's (Grades A-C) or equivalent, including English Language and a numerical subject.
• Be able to demonstrate by providing personal and specific examples, two years' experience in a busy multidisciplinary office environment
• Competent in word processing
• Competent in the use of Microsoft Office packages in particular, Word, Excel, Outlook, Publisher and Powerpoint

This role may require working some evenings to attend meetings

Interested in this role please forward your cv to [email protected], or client is seeking an immediate start.