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Band 3 Encompass Professional Lead Administrative Officer

Northern Health and Social Care Trust
Temporary (1 Year)
Admin and Secretarial
Ballymena, County Antrim
Up to £11.67 per hour
Startdate: ASAP
Ref: J11979_1719912670
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Job description

Staffline has been appointed as HSCNI's number 1 recruitment provider for Admin and Clerical roles throughout the province.

Band 3 Encompass Professional Lead Admin Officer required on a temporary basis based in Ballymena.

Role: Band 3 Encompass Professional Lead Admin Officer

Rate of Pay: £11.67ph

Location: Ballymena

Hours: 37.5(part time hours may be considered)

Duration: 1 Year

Main duties/Responsibilities:

  • Provide administrative support to the encompass professional leads, including organising and maintaining diary/scheduling any appointments and meetings.
  • Ability to prioritise workload.
  • Act as the point of contact for profession specific encompass issues.
  • Type reports, memos, letters, forms etc to a high standard, as required from manuscript, audio and notes using a word processing system or through digital dictation.
  • Order stock and stationary.
  • Prioritising and carrying out word-processing duties to a high standard.
  • Arrange and provide administrative support at meetings including minute taking and issuing of relevant documentation (at base or other locations as required).
  • Open, sort and distribute all mail to the department and prepare outgoing mail as required.
  • Take appropriate action in relation to mail, telephone and other enquiries ensuring effective messaging and 'bring forward' systems are in place and necessary follow up action is taken.
  • Liaise with outside agencies and other disciplines, dealing with enquiries as appropriate.
  • To extract electronic and manual data from relevant information systems as required.
  • Maintain and update manual records as required, e.g. client, staff and all operational filing ensuring to maintain an efficient filing system.
  • Routine use of Word, Excel, PowerPoint and other data bases in the course of daily duties.
  • Maintain confidentiality within and without the workplace at all times.
  • Liaise with other professional lead administrative support teams, encompass PMO, professional Trust leads.
  • Undertake any other duties appropriate to the grade that may be assigned from time to time by professional leads.

Essential Criteria:

  1. a) 4 GCSEs to include English Language (Grade A-C or above) and 1 year's clerical/secretarial experience in an office environment


  1. b) 2 years clerical/secretarial experience in an office environment and GCSE English Language Grade A-C

In addition to a) or b) applicants must have 2 years' practical experience of the Microsoft Office suite of programmes, Word, Excel, PowerPoint, Outlook and intranet / internet

To be shortlisted for this role all applicants MUST meet the essential criteria. If you are interested please upload your CV to the link provided, and Christine Thompson will be in contact to confirm if you have been shortlisted.

Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate.

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